Payment
After your consultation, please settle any outstanding bills with our reception team before you leave.
Failure to keep to appointments
Please note, those that fail to keep to or cancel appointments prior to their appointment time will be charged the non-cancellartion fee. This will allow us to offer these to other clients in need of appointments. as you are aware we are often fully booked, so being able to accomodate all of our clients where we can is important to us.
Treatment/Medication
The treatment/medication as discussed in the consultation will be given to you with your pet prior to you leaving.
Please phone if you would like to organise a longer prescription. We require at least 24 hours notice for this.
If your pet is due a booster annual vaccination, but you are unable to come into the practice, we are happy to defer these until time periods stated below. If your pet is due a rabies vaccination, this will still need to be done to be fit to travel abroad.
PRIMARY & BOOSTER VACCINATIONS:
Puppies & kitten 1st and 2nd primary vaccinations will be done.
With the kindest wishes
The Hills Team
Tribute To Carol
Dear Clients,
It is with heartbreaking sadness that we announce the death of Carol Hill. She was the beating heart of the practice and dedicated nearly fifty years to making it a wonderful place to work and visit. She always gave her utmost to every person and animal she encountered, and many of you will have been lucky enough to have experienced her warmth and compassion as well as her common sense, often littered with a good dose of humour. She has left us with a strong legacy and we intend to ensure this is honoured. Please bear with us as we try to work through this very difficult time together.
Her family have set up a page of remembrance for her should anyone wish to post their thoughts or simply read those of others.
https://www.forevermissed.com/carol-woolley-hill/about
The team at Hills veterinary surgery.
We are a friendly, family-run small animal veterinary practice in Crouch End, London.
We strive to:
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